New Computer Install................. Setup of new computer hardware, internet connected and
email.
Router Setup...............................Installation and setup of router for secure internet
access, plus the cost of parts if not supplied by customer.
Wireless Setup............................Installation and setup of a wireless router,
configuration of wireless security, wireless computers are charged
separately.
Wipe and Reload........................Complete removal of ALL software, reformat of the hard
drive, reloading of the operating system, device drivers for the computer and
internet reconnect. Email, programs,
data backup and restore are extra.
OS Reinstall................................Reinstall of operating system OVER TOP of existing
OS.
Data Backup ...............................Transfer users
data to media supplied by customer or data transfer to new computer.
Data Migration............................Data transfer to new computer, reconfigure email
addresses & contacts, favorites, and reconfigure migrated data.
Data Recovery ...................Recover deep data loss due to deletion, reformat, or
failed computer or hard drive.(Non-forensic recovery)
Internet Repair............................Repair of non-working internet connection by means of
reconfiguring software.
Preventative Maintenance..........Complete checkup and cleaning of computer: check error
logs, virus programs for validity, disk drives for errors; run disk scan and
repair disk errors; clean interior dirt
& dust..
Software Reconfigure.................Reconfigure, upgrade or
repair of Operating System or program to make computer functional again.
Virus/Spyware Removal (1-5 infections)….. Removal and
eradication of viruses and/or spyware.
Virus/Spyware Removal (over 6)...........May require Wipe and
Reload (above)
Program
Installation...................Installation
and configuration of major program.
Password
Recovery/Reset..........Recover and/or reset lost or forgottten password
